Shipping policy

Honcho In Motion Shipping Policy

Effective Date: May 15, 2025

At Honcho In Motion, we aim to provide you with a seamless shopping experience, including fast and reliable shipping. This Shipping Policy outlines how we handle orders, shipping timelines, and costs.

1. Processing Times

  • Order Processing: Orders are processed within 1-3 business days (excluding weekends and holidays) after payment is received.
  • Order Confirmation: Once your order is processed, you will receive a confirmation email with tracking information.

2. Shipping Options

We offer the following shipping methods:

  • Standard Shipping: Estimated delivery within [3-5 business days].

3. Shipping Costs

  • Shipping costs are calculated at checkout based on the shipping method and destination.
  • Free shipping may be available on orders over a certain amount within the United States.

4. Delivery Areas

  • Domestic Shipping: Available within the United States.

5. Tracking Your Order

  • Once your order is shipped, you will receive a tracking number via email.
  • You can track your package on the carrier’s website for real-time updates.

6. Lost or Delayed Packages

  • If your package is delayed, please check the tracking information first.
  • For lost packages, contact us at email @honchonmotion.2024@gmail.com We will work with the carrier to resolve the issue.

7. Customs and Duties (For International Orders)

  • International orders may be subject to customs duties, taxes, or fees based on your country’s regulations.
  • These charges are the responsibility of the recipient and are not included in the order total.

8. Incorrect or Undeliverable Addresses

  • It is your responsibility to provide accurate shipping information.
  • Packages returned due to an incorrect or undeliverable address will be reshipped at your expense.

9. Damaged or Missing Items

  • If your order arrives damaged or with missing items, contact us within [48 hours] of delivery with photos of the package and items.
  • We will work to resolve the issue promptly.

10. Contact Us

For questions about your shipment, please reach out to us:

Thank you for choosing Honcho In Motion! We are committed to ensuring your order reaches you safely and promptly.